FAQ's Frequently Asked Questions
Please find our answers to some of your frequently asked questions regarding your stay at the Westin Grand Frankfurt in the following
If you have further questions, please do not hesitate to contact us at +49 (0)69 / 2981 0 or via email: grandfrankfurt@westin.com
1. Where can I park my car an how much does it cost?
Our hotel has its own parking garage with 150 parking slots. Parking costs EUR 1.50 per 30 minutes and a maximum of EUR 23 per day. Please kindly note that we do not accept any reservations for parking.
2. What is he easiest and most relaxed way to get from the Frankfurt Airport to the Westin Grand Frankfurt?
The S8/S9 city train from the airport in the direction of Offenbach/Hanau travels direct to Konstablerwache station (approx. 15 minutes). Alight here; it is approx. 2 minutes' walk to the hotel.
Further helpful information for you arrival at the Westin Grand Frankfurt >>>
3. What will be charged for breakfast and what are the breakfast times?
The energizing breakfast buffet is served in our Restaurant motions for EUR 31 per person.
Daily from 6:30 am to 10:30 am
4. How much will be charged for a roll away?
In general a roll away costs EUR 35 per person, if rates include breakfast EUR 50 will be charged.
5. What will be charged for children?
If no roll away is required childeren until 12 years stay in their parent's room for free.
If they are 12 or older we charge the normal fee for a roll away.
Baby cots are free of charge for children up to 2 years.
Breakfast is complimentary for children until the age of six years, from 7-12 years we grant a 50% discount.
6. What does Internet cost?
The internet charge in our guest rooms is EUR 16 per day.
Additionally, internet can be accessed via the business corner in our hotel lobby.
7. Are dogs allowed and at what costs?
Dogs are allowed in the hotel and will be pampered with the special Westin Dog Program® including Heavenly DogBed® and special amenities like an own "Please do not disturb" sign. EUR 35 will be charged per dog.
Please kindly note that dogs are not allowed in our restaurant.
8. Check-In and Check-Out Times
In general our Check-In time is 3:00 pm and our Check-Out time is 12:00 p.m
A Late Check-Out or an Early Check-In is only possible upon request and availability. Your luggage can be stored at the Westin Grand Hotel for some hours.
9. How do I get to Frankfurt Fair & Exhibition Center at the fastest?
The Exhibition Center can be easily reached with the U4 underground train (in the direction "Bockenheimer Warte") until the stop "Frankfurt Festhalle / Messe". Duration approx. 6 minutes. The distance from the The Westin Grand Frankfurt to the fair ground is approx. 4 km.
Further information to Frankfurt Fair & Exhibiton Centre and our Fair Offers>>>
10. To whom may I send my application for an apprenticeship or vocational training?
Please send your application to:
The Westin Grand Frankfurt
Mr Christoph Balster/ Human Resources Manager
Konrad-Adenauer-Straße 7
60313 Frankfurt am Main
If you have any further questions, please contact: +49 (0) 69 / 2981 777
Further information and job offers of the Westin Grand Frankfurt >>>